The change of customer relationship has a very important impact on the implementation results of the project. The relationship between Party A and Party B in a project is like a executive email list newly married couple. From the beginning of the honeymoon period, to the in-depth understanding of each other, conflicts arise, in order to maintain the family Peace begins with constant compromises, and ends with a concerted effort to build a executive email list family. From the perspective of customer relationship, an implementation project has to go through four stages: honeymoon period, conflict period, compromise period and cooperation period.
The following four stages are described based on some project implementation cases. 1. Honeymoon period: hello me hello everyone When the project just started, it was the executive email list beginning of the honeymoon. Party A chose Party B from many powerful manufacturers. Naturally, he was full of expectations for Party B. In addition, in the pre-sale stage, Party B's sales and pre-sales consultants blew Party B to no avail. What it can't do, it raises Party A's expectations very high. So the project just started, naturally full executive email list of trust in Party B, I hope to work together to do something big, and I agree very well to the cooperation requirements put forward by Party B.
As Party B has just organized the project team, it is also lofty and ambitious, and hopes to leave a good impression on Party A. In addition, it is not clear how Party A does things, so executive email list it is inevitable that some official words will be spoken, and some goals proposed by Party B will also be echoed. He even patted his chest to show his determination. In this way, it seems that both parties have found the best partner, hello, me, and everyone. Soon the project will be successfully launched, commissioned, and accepted, and executive email list both parties will properly reach the peak of their lives. 2. Conflict period: why didn’t you tell me earlier if you don’t have a house or a car? But in fact.